Sponsor of Best in Customer Service

This year has seen a lot of variability in the marketplace and also in the economy, with everyone having to work harder and more diligently to create the atmosphere for customers to purchase.

The growth of AI has also seen consumer perspective beginning to change on what constitutes customer service, as the “human touch” becomes more discerning and difficult, so needing more time and patience.

However, those that get the right balance between technology and human empathy will ultimately win the biggest prize.

It is in this atmosphere of ongoing transition that LTK Consultants Ltd is very pleased to once again be a sponsor of the AM Awards ‘Best in Customer Service’ category for 2026, that recognises excellence in every area of our sector.

LTK Consultants has been assisting Vehicle Manufacturers and Dealer Groups for almost two decade, in creating and implementing strategies that deliver growth in
- Aftersales Customer Retention
- Sales Customer Contact & Appointment.

Whether you are looking for someone to help your in-house call centre to reach your customer base more efficiently, contact them on your behalf, or just need guidance on how to improve your results, LTK’s bespoke and modular Konnect software and training package will help you to achieve this by turning your customer and vehicle databases into a Customer Journey Management system that can link via APIs to your Dealer Management & telephony systems and give you access to our proven record of success.

To find out more about how to increase your success rates please contact us.

www.ltkconsultants.co.uk or 0121 647 5539 for more details.