As the leading outsourced Automotive sector specialist, LTK Consultants Ltd continues to be at the forefront of technological developments in helping you to contact your customers.

Our bespoke “Konnect” Customer Journey Management tool has enabled Dealer Groups to improve their customer contact, retention and profitability without the need for adding more and more staff to their business development centres/contact centres for sales and aftersales.

Whether you are looking for how to get more from your own internal business development/contact centre’s booking performance, by licensing our bespoke Konnect Customer Journey Management software to focus on the outputs of the call rather than just the activity; OR you are looking for an outsourced expert to do it for you, by making use of our Artificial Intelligence ‘chatbot’, to minimise human intervention on a customer contact (service & MOT booking, 48/72 hour pre-call or customer satisfaction follow up), we have a solution for you.

Contact us - LTK Consultants Ltd, 2630 Kings Court, The Crescent, Birmingham Business Park. B37 7YE. www.ltkcontactcentre.com 0121 647 5539